You can check the print head nozzles using a utility on your Windows or Mac computer.
Step 1. Make sure there are no errors on the LCD screen and the output tray is extended.
Step 2. Load a few sheets of plain paper in the product.
Step 3. Do one of the following:
- Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click .
- Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility.
Step 4. Select Nozzle Check. You see a window like this:
Step 5. Click Print.
Step 6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
Step 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head.
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