Freshdesk Ticketing (5)
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How to attach file, photo, or screenshot to your ticket or reply.
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Submitting a ticket.
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Submitting a ticket referring on all devices issue Subject and Body format.
AEB WMS System (8)
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WMS Installation of AEB System
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Citrix Web Application: Installation and navigation.
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WMS "Fatal Database Error"
PRINTERS (RCS Brand Model) (31)
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EPSON L5190: Loading Paper in the Sheet Feeder.
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EPSON L5190: Selecting the Default Paper Source Settings.
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EPSON L5190: Placing Originals on the Scanner Glass.
MISCELLANEOUS (13)
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How to change the password of your Windows Domain account password.
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Giving feedback on solution uploaded on freshdesk ticketing site.
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Finding your phone's MAC ADDRESS.
Outlook for users (16)
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Procedure to view the storage of email in outlook365
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Troubleshooting Outlook/Office365 Password Expired
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Permanently delete emails
Microsoft Teams (MS Teams) (8)
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MS Teams: Shedule a meeting conference.
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MS Teams: Uploading files in a Channel/Subject
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MS Teams: Creating Teams/Classes
COMPUTER SOFTWARE/APPLICATION PROBLEM (4)
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Computer freeze or hang up basic troubleshoot
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An application is frozen
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Error: An integer between 96 and 8 is required in Adobe Photoshop CC 2015
PRINTER PROBLEM - TROUBLESHOOTING PROCEDURES (16)
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TROUBLESHOOTING ON PRINTER PAPER JAM
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TROUBLESHOOTING PRINTER POWER ON
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TROUBLESHOOTING FOR BLURRED PRINTING
Internet Troubleshooting (4)
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Tethering using smartphone to provide internet
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Is It Down Right Now? Website Down or Not?
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Performing Speed Test
RCS SMR System (4)
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Service Monitoring Request (SMR) System - Request Process
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Change Request (DEVELOPMENT SECTION)
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Service Monitoring Request (SMR) - User Creation, Modification, Password Reset and Group Access