If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
Caution:
Do not use tissues to clean the inside of the product. You can damage the product.
Step 1. If printouts are smeared or scuffed, load plain paper in this size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
Step 2. Select Maintenance. You see a screen like this:
Step 3. Select Paper Guide Cleaning and press the OK button.
Step 4. Follow the on-screen instructions to clean the paper guide.
Step 5. Repeat these steps as necessary until the paper comes out clean.
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