Service Monitoring Request (SMR) - User Creation, Modification, Password Reset and Group Access

USER CREATION
Process of adding a new user to the SMR system, typically includes user's personal information, system access, department and associated site.

Step 1: 
Choose one of the two available links based on your requirement.

For TEST Link: https://smr.royalecoldstorage.com.ph:1001/

For PROD Link: https://rcssmr.royalecoldstorage.com.ph:2001/


Step 2: 
Login using your assigned username and password to access the system.



Step 3:  
On the sidebar, select User Management.



Step 4:  
Select Add New User Button.



Step 5: 
Fill out Personal Information of the user. For the other Information, select the appropriate Group/Policy assigned to the user, specify department and indicate the site they are associated with. Enter preferred username with the default password of P@ssword1. 



Step 6: 
After Filling out the details needed, Click the Add User Button.

Step 7: 
Click Submit



Step 8: 
Check the list of users under the User Management to see the newly added user.



USER MODIFICATION
Process of updating user information in the SMR System.

Step 1:
Select specific user to be modified. On the Actions Column, click the triple dot (...) icon.

Step 2:
Select the Edit to modify the Information of the selected user.


Step 3:
Modify the required text fields that needed to be updated.


Step 4:
After modifying the required fields, select the Update User Button to apply changes.



Step 5:
Click Submit Button to apply changes.

Step 6:
Find the specific user on the users list to verify if changes have been made.

 


USER RESET PASSWORD
Process of resetting the password of an specific user. Either reverting it back to default password or using randomized password.

Step 1:
Select specific user to be modified. On the Actions Column, click the triple dot (...) icon.

 

Step 2:
Select the Edit to modify the Information of the selected user.

 

Step 3:
Select Reset Password Button to reset the password of the selected user.

Step 4:
Select Reset Password Button to apply changes. The default password will be P@ssword1.



Step 5:
Select the dice icon beside the text field to generate a randomized password if the user does not prefer to use default password.




GROUP CREATION
Process of creating an Permission/Policy based only on the given requirements. 

Step 1:
On the sidebar, Select Group Management.

Step 2:
To create a new group, click the Create New Group Button.



Step 3:
Fill out Group Access Information based on the given requirements.



Step 4:

Select only the need Group Access based on the requirements.

Step 5:
After Selecting the needed Group Access, select the Add Group Button.

GROUP MODIFICATION
Process of modifying existing group either changing its Code, Name, Description or by adding and removing Permission and Policies.

Step 1:
Select specific Group to be modified. On the Actions Column, click the triple dot (...) icon.

Step 2:
Select Edit Button to modify the selected Group.



Step 3:
Modify the required text fields or the selected group access that needed to be updated.



Step 4:
Select Update Group Button to apply changes.

Step 5:
Select Submit Button.



Step 6:
Verify the changes under the Group Management and find the specific group that has been updated